1. Do you sell files for all vehicles?
We provide tuned files for turbo petrol and turbo diesel engines from all manufacturers, as well as compressor engines, in some rare cases – naturally aspirated engines. Also, you can buy files for agro, trucks, etc.
2. Who can buy our files?
Basically, everyone who has tools and the knowledge about it. If you do not have either of this, do not hesitate to contact us and we will help you. Our work aims to grant you all the information about tools, advise, how to choose the right ones for you, provide tips, and full support. We offer our services to chip tuning professionals, who are seeking for the solutions, concerning difficult situations, as well as, cars repair shops which are interested in expanding their services, etc.
3. What kind of tuning options do you offer?
We offer almost every possible modification from stage 1/2/3 to DPF/EGR/Flaps/Adblue off and etc. Also, DSG gear box tuning. If you need any option or support that you cannot find on our page, please contact us, we are delighted to help you.
4. Do you offer original files?
Yes, we can convert your tuned file to original.
5. What is your turn around time?
Usually, the work takes from 30 minutes up to 3 hours, depending on file’s complexity and how busy we are at the moment.
6. What are the prices for tuning files?
The full price list is here. We offer discounts for master tools users (in this case, you get 10 free credits for every stage 1 modification for that file). You can use those credits for an extra modification (like DPF off) for that one file. If you are a slave tool user, you get 20 free credits for the same purpose. Partners and representatives have special, individually agreed discounts for our files. Files are sold using the system of credits. The more credits you buy, the bigger discount you can get.
7. Do you offer support?
We stand out in the market with the strong and efficient support system for our customers. If you have problems, questions, we will give you all the help you need, regarding the fact that we value our professional partnerships. We will answer questions, help you solve problems, if necessary, we even do the work, by using Teamwiever or other means of communication.
8. Are the files checksum corrected?
All our tuning files will be checksum corrected if customer asks for it. Most of the time the tuning tool calculates checksum, in other cases, do not hesitate to ask us and if it is possible, we will take over it. To add, you should inform us what kind of tool do you use.
9. What kind of tools do you support?
We support Magic Motorsport, Alientech, Launch, Autel, FGTECH, Galleto, Io Terminal, MPPS tools.
10. Where can I get tools for chip tuning?
Magic motorsport and Alientech tools can be bought directly from us. We will give you some advice, concerning the best choice and price for you.
11. What is the difference between master and slave tools?
Master tools are independent, used for autonomous work with any files and it cost more. At the same time slave tools are for team-based work. The use of the slave tool ensures that you will have all the support you need, regarding occupational issues.
12. What is the file buying process?
First of all, you need to register on our webpage. Following that, you would have to buy the required amount of credits by using save payment via Paypal of Paysera. Then, provide all the required information about tuning vehicle and upload the file in ZIP or RAR format. When the file is ready, we will inform you by email.